Frequently Asked Questions
Everything you need to know about your Ajmal fragrance journey.
Are your perfumes 100% authentic?
Yes, absolutely. As the official Ajmal Perfumes India store, all our fragrances are 100% authentic, sourced directly from our manufacturing units, and come with original brand packaging.
How long does shipping take within India?
We typically process orders within 24-48 hours. Depending on your location, delivery usually takes 3 to 7 business days. We provide a tracking link via email once your order is dispatched.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. You can also choose to pay via UPI, credit/debit cards, or net banking for a seamless checkout experience.
What is your return and exchange policy?
Due to the hygiene nature of beauty products, we only accept returns or exchanges if the product received is damaged, defective, or incorrect. Please contact our support team within 48 hours of delivery with unboxing photos.
How should I store my perfumes to maintain their quality?
To preserve the scent profile, store your perfumes in a cool, dry place away from direct sunlight and extreme temperature fluctuations. Keeping them in their original box is often the best way to protect them.
Can I get samples before purchasing a full-sized bottle?
We offer various discovery sets and travel-sized vials on our website, allowing you to experience our luxury blends before committing to a full-sized bottle.